Anju Software offers services to implement, configure and train users in each of our applications. The Anju team has implemented solutions globally with our own trained staff. Other services include:
Anju successfully integrates IRMS with popular third-party solutions to provide medical information functionality within your own CRM (Customer Relationship Management) environment. We can configure IRMS to seamlessly send and receive information from most CRM packages, including custom solutions. Options can include:
Taken into consideration are all the challenges that a company can face with the integration process and Anju is able to ensure that the system is complaint in the following areas:
IRMS has the ability to be able to protect personally identifiable information on a country-by-country basis. Business rules can be created to automate functions such as encrypting or deleting personally identifiable information based local requirements. Some options for these functions are based on the type of contact, whether consent is required, given or denied, or where the contact resides.
Encryption is also performed on any correspondence with the contact such as emails or letters. All of this is done while keeping the remainder of the inquiry intact so clients can still do necessary searching and reporting.