MEDICAL AFFAIRS DIVISION
Professional Services

MEDICAL AFFAIRS

Anju Software offers services to implement, configure and train users in each of our applications. The Anju team has implemented solutions globally with our own trained staff. Other services include:

  • Validation Documentation
  • Data Migration
  • Training
  • Integration of Anju Systems with Third-Party Solutions
  • Global Hosting with Firewall, GDPR Compliance and Cyber Security
VALIDATION DOCUMENTATION

Many companies must validate their technology solutions. Anju has comprehensive system documentation and test scripts that we can tailor to help you through the validation process.

DATA MIGRATION

Our data migration service assists in moving existing electronic data into the IRMS format. We can import documents and migrate previous cases, contact information and sales data.

TRAINING

Anju offers in-depth IRMS training to guide users in utilizing the many features for increased productivity. Our Anju seasoned staff can customize the training for your needs and ease the stress of a new launch and ensure smooth implementation of the system. We offer on-site, off-site or webinar classes depending on the needs of the customer. This can include individual or group programs.

Anju also offers webinars for new releases highlighting new features so that all clients can be up to speed on the latest version of IRMS.

INTEGRATION OF ANJU SYSTEMS WITH THIRD-PARTY SOLUTIONS

Anju successfully integrates IRMS with popular third-party solutions to provide medical information functionality within your own CRM (Customer Relationship Management) environment. We can configure IRMS to seamlessly send and receive information from most CRM packages, including custom solutions. Options can include:

  • Sales requests automatically entered in IRMS
  • Information drawn by IRMS from a master contact database
  • Activity notification generated by IRMS
  • Sales opportunities generated by IRMS

Taken into consideration are all the challenges that a company can face with the integration process and Anju is able to ensure that the system is complaint in the following areas:

  • HIPAA
  • European privacy regulations
  • FDA drug safety regulations
  • Medical information unique business processes
  • Integrated content management
  • Letter generation requirements

GLOBAL HOSTING WITH FIREWALL, GDPR COMPLIANCE AND CYBER SECURITY

IRMS has the ability to be able to protect personally identifiable information on a country-by-country basis. Business rules can be created to automate functions such as encrypting or deleting personally identifiable information based local requirements. Some options for these functions are based on the type of contact, whether consent is required, given or denied, or where the contact resides.

Encryption is also performed on any correspondence with the contact such as emails or letters. All of this is done while keeping the remainder of the inquiry intact so clients can still do necessary searching and reporting.

Have questions?

Please contact our sales team for further information regarding all of our services.

Contact our sales team today