Medical Affairs Professional Services

Anju Software offers professional services to implement, configure and train users on each of our applications. The Anju team has implemented Medical Affairs Suite solutions globally with our own trained staff. Other services include:

  • Validation Documentation
  • Data Migration
  • Training
  • Integration of Anju Systems with Third-Party Solutions
  • Global Hosting with Firewall, GDPR Compliance and Cyber Security
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Validation Documentation

Many companies must validate their technology solutions. Anju has comprehensive system documentation and test scripts that we can tailor to help you through the validation process.

 

Data Migration

Our data migration services assists in moving existing electronic data into the IRMS MAX solution format. We can import documents and migrate previous cases, contact information and sales data.

Training

Anju offers in-depth IRMS MAX training to guide users in utilizing its many features for increased productivity. Our highly experienced Anju staff can customize the training to your needs, ease the stress of  introducing a new system to your technology environment, and ensure smooth implementation. We offer on-site, off-site and/or webinar-based classes depending on the needs of the customer. This can include individual or group programs.

Anju also offers webinars for our new product releases highlighting new features so that all clients can be up to speed on the latest version of IRMS MAX.

 

Integration of Anju Systems with Third-Party Solutions

Anju successfully integrates IRMS MAX with popular third-party solutions to provide medical information functionality within your own CRM (Customer Relationship Management) environment. We can configure IRMS MAX to seamlessly send and receive information from most CRM packages, including custom solutions. Options can include:

  • Sales requests automatically entered in IRMS
  • Information drawn by IRMS from a master contact database
  • Activity notification generated by IRMS
  • Sales opportunities generated by IRMS

Taken into consideration are all the challenges that a company can face with the integration process and Anju is able to ensure that the system is compliant in the following areas:

  • HIPAA
  • European privacy regulations
  • FDA drug safety regulations
  • Medical information unique business processes
  • Integrated content management
  • Letter generation requirements

Global Hosting with Firewall, GDPR Compliance and Cyber Security

IRMS MAX has the capability to protect personally-identifiable information on a country-by-country basis. Business rules can be created to automate functions such as encrypting or deleting personally-identifiable information based on local requirements. Some options for these functions are based on the type of contact, whether consent is required, given or denied, or where the contact resides.

Encryption is also performed on any correspondence with contact information such as emails or letters. All of this is done while keeping the remaining content of the inquiry intact so clients can still do necessary searching and reporting.

Technology That Integrates & Scales with You

Are you looking for solutions that can seamlessly integrate with your existing systems and scale as your needs grow? Anju Solutions use our dynamic technology platform to connect, merge, and link data from a wide variety of sources.

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