Contact Support

Client support and customer service are our number one priorities.

Our knowledgeable and highly qualified technical team is available to provide our clients with support for all of their Anju solution needs. We assist with the installation, implementation, training, and daily use of our solutions, in addition to any other technical needs related to solution-driven business processes.

Contact Us

TA Scan + TA Scan Essential (Zephyr)

HOURS OF OPERATION
Mon-Fri
8:30am – 5:30pm
Central European Time

IRMS & TA Scan CRM (OpenQ)

HOURS OF OPERATION
Mon-Fri
7:00am – 6:00pm
Central Time (USA)

Phone number:
For immediate assistance with Priority 1 or 2 requests, or after hours, please call: 630.981.5900

Pubstrat, CTD, PAM & Approvals

HOURS OF OPERATION
Mon-Fri
7:00am – 6:00pm
Central Time (USA)

CTMS Master (ClinPlus)

HOURS OF OPERATION
Mon-Fri
9:00am – 5:00pm
Eastern Time (USA)

Phone number:
732.764.6969
*Choose option #5 for customer support
(during business hours)

Support portal:
To view or and resolve existing tickets in the legacy JIRA support portal, click HERE.

TrialMaster, EPS Master, RTSM Master, RBQM Master (Acuity) & AutoEncoder

HOURS OF OPERATION
Mon-Fri
2am-8pm
Eastern Time

Outside normal hours please leave a voice mail message and your call will be returned within 30 minutes.

Phone numbers:
North America:
+1.866.996.6332

International (Toll Free):
+800.666.42.666

International (Direct):
+49.228.22744.11

China (Direct):
+400.653.5499