Contact Support

Client support and customer service are our number one priorities.

Our knowledgeable and highly qualified technical team is available to provide our clients with support for all of their Anju solution needs. We assist with the installation, implementation, training, and daily use of our solutions, in addition to any other technical needs related to solution driven business processes.

IRMS & OpenQ

HOURS OF OPERATION

Mon-Fri
7:00am – 6:00pm
Central Time (USA)

For immediate assistance with Priority 1 or 2 requests, or after hours, please call: 630.981.5900

To submit a support request choose the buttons below.

Support Portal
PUBSTRAT, CTD, PAM & Approvals

HOURS OF OPERATION

Mon-Fri
7:00am – 6:00pm
Central Time (USA)

To submit a support request choose the buttons below>

Support Portal

ClinPlus

HOURS OF OPERATION

Mon-Fri
9:00am – 5:00pm
Eastern Time (USA)

Phone number:

732.764.6969

*Choose option #5 for customer support

(during business hours)

To view or and resolve existing tickets in the legacy JIRA support portal, click on the LEGACY SUPPORT PORTAL

To submit a support request choose the buttons below.

Email Link
Zephyr

HOURS OF OPERATION

Mon-Fri
8:00am-5:00pm
Pacific Time

To submit a support request choose the buttons below.

Support Portal
ta-Scan

HOURS OF OPERATION

Mon-Fri
8:30am – 5:30pm
Central European Time

Phone number:

+32.3.870.97 50

(during business hours)

To submit a support request choose the buttons below.

 

Support Portal
TrialMaster, TrialOne, IRTMaster, Acuity Analytics & AutoEncoder

HOURS OF OPERATION

Mon-Fri
2am-8pm
Eastern Time

Outside normal hours please leave a voice mail message and your call will be returned within 30 minutes.

Phone number:

North America:

+1.866.996.6332

International (Toll Free):

+800-OMNICOMM (+800.666.42.666)

International (Direct):

+49.228.22744.11

Email Link