Medical Affairs Software Suite


IRMS (Information Request Management System) is Anju’s recognized system for Medical Affairs input. Our system allows you to easily capture requests for medical information, adverse events, and product complaints and quickly respond to those requests and accurately report and track all necessary activity irrespective of what system you use for AE or Product Complaints. Our system will funnel the information based on the type of input to the right software and track that it is tracked and acted on. Anju BUS and AI based data movement, the input into Anju would provide one source of tracking ALL input for Medical Affairs group.

The goal of any Medical Information system is to provide healthcare professionals with accurate and up-to-date information within an appropriate time-frame for all types of feedback for a drug post approval. As the proven leader in medical information management systems, we recognize how important it is that MI departments utilize the best technology available to meet their dynamic demands for capturing medical information. Whether the input is for Medical Information, Adverse Events or Product Complaints, a single source of input is critical to ensure “one version of the truth”.

IRMS has been engineered in collaboration with over 150 pharmaceutical, biotech and medical device companies. Having the ability to listen closely to our clients’ needs and then deliver solutions that meet those needs has given IRMS extensive “over-the-counter” functionality and is considered the gold standard of medical information management tools on the market today.

The Document Based Content Management provides a unique way to store, query and manage unstructured data between Medical Affairs and Publication Planning.


IRMS is the core component to several other modules that are designed to seamlessly integrate together to form a complete collaboration tool for the entire post market life cycle. These modules include adverse event capture (IRMS-AE), product complaint handling & tracking (IRMS-PC), content management (IRMS-CM), quality assurance (IRMS-QA) and self-service portal (IRMS Care).


By using a shared database maintained as part of your corporate network and/or by utilizing our Cloud Hosted Service, IRMS can share case data, approved literature, standardized responses, medical content, FAQ’s, analytic data and usage statistics. Thereupon, barriers to the global integration of your policies can be cut down and efficiency will improve.

  • Content can be created and updated in a collaborative effort from different departments or even different countries by utilizing IRMS-CM
  • Adverse Events and Products Complaints can easily be handled or transferred to other departments to enable greater integration with regulatory agencies.
  • Global and local reporting is made simple with our concept of ‘Divisions’ within the system
  • Cases can be generated in IRMS via our mobile application and can be used by sales reps or at medical conferences or congresses
  • Response quality can be managed across the globe with IRMS-QA, our quality assurance module

IRMS is the industry standard for medical information management software.

Anju has developed technology solutions that enhance the value of its core vertical products.




  • Data privacy protection
  • Web-based Content Management
  • Copyright Clearance Center Interface (MICI)
  • ‘Divisions’ for a globally deployed structure
  • Mobile Application Integration
  • Integration with 3rd party software solutions
  • Transactions logs and audit trails
  • Document workflow and task assignments
  • Frequently asked questions (FAQ) database
  • Shared contact address book
  • Custom letter generation
  • Batch letter processing
  • Notification center
  • Client-defined fields
  • Print, email or fax response letters
  • Automatic follow-up notification
  • Comprehensive reporting capabilities
  • Supports MS SQL Database
  • Group defined security and user access
  • Automatic case generation from web form or email
  • Robust query tools
  • PDF conversions, watermarking and image processing
  • Representative database / territory alignment
  • Built-in staff calendar

Modules that extend base IRMS functionality and allow you to customize for your requirements:


Quality Assurance Module

IRMS-QA provides a powerful yet easy-to-use tool for reviewing IRMS cases or other data and reporting on the results of those reviews.

More about IRMS QA


Adverse Event Module

IRMS-AE allows for the capture of detailed Adverse Event data, from patient and medication information to MedDRA coding and outcome data.

More about IRMS AE


Product Complaint Module

IRMS-PC can handle all your product complaint tracking and correspondence data seamlessly from within a case or simply capture the required information.

More about IRMS PC


Content Management Module

IRMS-CM is a web-based solution that allows multiple departments to generate , review and manage MI materials.

More about IRMS CM


Self-Service Portal

HCP’s and consumers search for published content that has been approved by the client.

More about IRMS Care

How can IRMS help your business?